The greatest challenge most sales managers face is the lack of time to deal with all the management, coaching, sales strategy and operational tasks their job demands of them. Compounding this challenge are growing sales teams and territories. Many sales managers are time constrained due to an inefficient process which includes jumping into high value…

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“My key contact is ghosting me now that I sent them a proposal.” “I thought I had a 90% chance of closure and just received an email out of nowhere that they are staying with the existing vendor. I’m so confused!” Do the above scenarios sound familiar? I hear these situations far too often in…

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One of the most common complaints we hear from sales leadership is the challenge with driving consistent usage of the company CRM.  No matter the size of the organization, sales managers from across the globe share the same frustration. “Our salespeople are treating the company CRM as a glorified rolodex.” “We have invested in expensive…

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 “The greatest sales call our new reps make is on us during the interview.  Everything goes down-hill once we hire them.” “At best our new salespeople are glorified pre-sales relationship managers. They deliver quotes and proposals without any qualifying or critical thinking.” Unfortunately, these are all too common complaints we hear from sales managers across…

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Do your sales reps ever tell you the following story? They meet with a mid-level manager who is extremely interested in engaging your company to fix an issue.  This person willingly shares information regarding their perception of the challenges the company is facing and how personally committed they are to implement a solution.  The meeting ends with…

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It’s not a secret that in order to develop a sales team, management needs to spend more time coaching and mentoring and less time doing, problem solving and directing. Understanding the five levels of sales management is key in order for sales managers to focus on the levels that are the most productive. As illustrated…

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A colleague recently asked me, “What are the top mistakes salespeople make when the economy begins to slow down?”   I explained that during great economic times, most companies tell me their salespeople are good at closing business with existing accounts, bidding on inbound budgeted projects in new accounts or prospecting on smaller “quick-hit” opportunities. On…

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